Facilities Management

“your property is our business”

Commercial Customers

DBL is a modern, forward-thinking property maintenance company, set up to provide fast, efficient and cost effective maintenance solutions to clients in the Yorkshire and the surrounding area. 

Our focus on outstanding customer service and technical excellence is reflected in our highly professional workforce, our use of state of the art communication technologies, and in our team of experienced Account Managers, Customer Service personnel and Trade Specialists, who are based in our control and customer support centre in Garforth Leeds.

We believe in absolute transparency on both timings and costs, with no hidden charges. We also offer comprehensive guarantees on all the work we do for you.

Facilities Management

We believe that effective facilities management solutions are about more than just ticking boxes. Our proposals always start with a blank sheet of paper – what we put down depends on what’s required in each case. Our Facilities Management service allows you to delegate non-core business responsibilities to our specialist team, who will organise, plan, control and supply a complete range of support services – leaving you free to concentrate on your core business. The Facilities Management contract leaves you total flexibility, while retaining management control of service strategy and policy.

Because we’re flexible, we adapt as clients’ businesses change and grow, so that the services they receive are always relevant, cost-effective and the best value.

From individual project management to total facilities outsourcing, DBL can create and deliver the service that suits the way you work.

Key benefits of working with FM specialists at DBL:

  • Reduced administration and costs
  • Reduced risk of corporate liability
  • More accurate forecasting
  • Improved service
  • Innovation & added value

We are an award winning company that is highly (accredited), including The Federation of Master Builders, Gas Safe and NICEIC compliant and much more.   You have probably seen one of our Silver Vans in your area - we can be with you 24 hours a day, 7 days a week.

We specialize in full service property maintenance, from Planned Preventative Maintenance and Refurbishments, to Reactive Emergency Maintenance, where services include: 

  • PPM
  • Testing and Inspections
  • Building Services Maintenance
  • Lighting and electrical services
  • Air conditioning
  • Plumbing and drainage
  • Gas and Central heating
  • Glazing
  • Roofing
  • Painting & Decorating
  • Refurbishments
  • Surveys and inspections

Planned Preventative Maintenance

A property is usually the largest asset an individual, business or organisation will own. Without regular maintenance the property will degrade, reducing the asset value. There will, in all likelihood, also be increasing demands for high-cost maintenance elements such as building services, re-roofing, or structural repairs. 

Therefore, it is financially advantageous, if not essential, to have a Planned Preventative Maintenance (PPM) schedule. A PPM schedule can ensure that routine maintenance and repair works are implemented to ease out peaks and troughs in the annual maintenance cost cycle of a building, and ensure that the asset value of the property is maintained or enhanced.  

The aim of the schedule is to prevent the breakdown and failure of vital equipment, before it occurs. It is designed to preserve and enhance reliability by replacing worn components before they wear out. The schedule would include equipment checks, partial or complete overhauls at regular, specified periods, oil changes, and more. In addition, engineers can record equipment deterioration so they know to replace or repair worn parts before they fail. Recent technological advances in tools for inspection and diagnosis have enabled even more accurate and effective equipment maintenance.

Value of Preventative Maintenance

There are a variety of misconceptions about preventive maintenance. One is that PM is unnecessarily costly. But without preventive maintenance, you risk the higher cost of lost business due to unforeseen equipment breakdown. Preventative maintenance can result in savings thanks to an increase in the lifespan of the system.

Long-term benefits of preventive maintenance include:

  • Improved system reliability.
  • Reduced replacement costs.
  • Decreased system downtime.
  • Better spares inventory management.

What DBL can offer

DBL FM offers electrical and mechanical planned preventative maintenance to both commercial and residential customers. 

Residential – includes annual boiler Servicing periodic drain cleaning, air conditioning servicing, electrical periodic inspection reports and much more.

Commercial – all of the above and any other plant and equipment that can benefit from planned and preventative maintenance.

Extensive staff training ensures that equipment is operated at optimum efficiency and as a result the long-term value of the property is extended. Should problems arise, we will resolve them in a prompt and efficient manner within the requirements of the contract.

DBL’s in-house Help Desk guarantees a prompt response, serviced by a management team committed to customers' requirements.

For more information on how a PPM schedule could work for you, call our planned maintenance team now on 01132 870031. We look forward to hearing from you.

Customer Web Portal (Coming September 2010)

If you are an existing business customer, you can use the customer web portal to manage your account, log new jobs and view the status of existing jobs.

Full web access to real-time monitoring and reporting enables you to see and control exactly what is going on across your property portfolio, wherever you happen to be 

Click here to access the customer Web portal

If you are a business customer and don't have login details for the Customer Web Portal, please contact us on 01132 870031.

Rates
A fairer deal for you...

DBL’s rates are completely transparent and highly competitive.  

What makes us different?

- We are one of the only companies in the UK to offer half hourly charging from the outset (i.e. if we are only with you for 30 minutes or less then you will only be charged for 30 minutes!).

- There are no hidden extras such as parking, petrol our call out fees.  Our charging structure is completely transparent.

- We do not charge for estimates and have an average turnaround time of 48 hours from attending to providing you with a full written quote.

 The rate card below shows our standard rates. Use it for information, but call 01132870031 to speak to an advisor and get a quote for your specific job. We look forward to hearing from you.

Rate Card

Services

Normal hours

Out of hours*

12pm - 6am & Bank Holiday

Air conditioning

£45.00

£60.00

£75.00

Drainage (external)

£62.50

£67.00

£75.00

Drainage (internal)

£55.00

£60.00

£75.00

Electrical

£45.00

£52.50

£75.00

Gas (commercial)

£55.00

£65.00

£75.00

Gas (residential)

£47.50

£57.50

£75.00

Gen build

£40.00

£52.50

£75.00

Glazing

£40.00

£52.50

£75.00

Handyman

£30.00

£37.50

£75.00

Hot water cylinder

£47.50

£57.50

£75.00

Plumbing

£45.00

£52.50

£75.00

Refrigeration

£45.00

£60.00

£75.00

Roofing (two engineers)

£60.00

£90.00

£125.00

 

Note - normal hours are Mon - Fri 8am to 5pm. Material collection fixed £50 charge where appropriate and electrical certificates charged at £5 for non notifiable and £15 for notifiable. No other charges such as call-out, parking, charges etc. Charges are subject to VAT.

 

Half Day Rates
Handyman - £90

Full Day Rates
Handyman - £170, Plumbing & Electrical - £280, Carpentry - £250, Air Con - £300, Gas -£320

Fixed Price Work

Boiler servicing and gas safety reports issued with all works.

Residential – boiler service £90+vat per appliance, gas safety report £20+vat

Commercial – boiler service up to 125kw £220+vat, 125-250kw £330+vat, 250-350kw £440+vat, over 350kw estimated from site.  Gas safety report £100+vat for up to 2 appliances, £40+vat per appliance thereafter

Domestic / residential CCTV surveys

£220+vat for up to and including 2 manholes.  Additional manholes charged at £95.00+vat per hour thereafter.  Price includes DVD and written report.

Electrical periodic inspections

Commercial – £300 fixed site charge including testing of up to and including 10 circuits. Every circuit thereafter is charged at a rate of £25 per circuit

Residential – Bedsit £185+vat, 1 Bed £200+vat, 2 Bed £220+vat, 3 Bed (or 2 bed maisonette) £230+vat, 4 Bed (or 3 bed maisonette) £260+vat, 5 Bed £300+vat
Note - this is based on the assumption that we are provided suitable access to the electrical installation

PAT tests

£150 per site up to and including 30 appliances (£2 per appliance thereafter)

System flushes

Up to 7 Radiators - £450 + Vat
8-11 Radiators - £550 + Vat   
12-15 Radiators - £650 + Vat
16 -20 Radiators -    £750 + Vat
21-25 Radiators - £900 + Vat   
26-30 Radiators - £1100 + Vat 

Pre-purchase surveys

Roofing - £150 + Vat
Plumbing - £95 + Vat   
Electrical Visual - £95 + Vat
Gas - £95 + Vat
Others on Request

Disposals

Charged a flat rate of £120.00+vat per removal

6 Yard skip £200.00

GENERAL TERMS & CONDITIONS